FAQs

Find quick answers to common questions.

Go to Dashboard, click New Booking, choose Room Booking, then follow the steps.

Open the calendar and switch between My bookings and All bookings to check room schedules.

Click My Bookings from the top navigation to see your submitted and upcoming bookings.

Open My Bookings, select the booking, then choose Cancel Booking if cancellation is still available.

Pending means your request has been submitted and is waiting for admin review.

Bookings are reviewed by the assigned admin team. You will be notified once your request is updated.

Click New Booking and choose SFI Request. Fill in the needed details and submit your request.

Use your account when submitting requests. Add the correct purpose and attendees so admins can review it properly.

Go to My Bookings, select the booking, and choose Edit or Request Change if the option is available.

Contact your administrator or the ONE Shared Services support team.